Terms and conditions of use

We accept D.O.A no more than 24 hours after arrival of the shipment.

Post office just deliver parcel by mailman's schedule. Suppose you are not home, the mailman will bring back the parcel to his office.

The delay of parcel may cause huge DOA rate. It is not Devo Shrimps ltd responsibility. All DOA must be picture documented  in unopened bag that clearly shows DOA. Photo email must be send within 2hrs after receiving parcel  

We will make supplement. The supplement will be processed on the next order.