Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after payment is received and are shipped via service available for you with tracking number for all next day delivery and drop-off without signature. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

All shrimps are post by next day delivery at your own risk, packed in Kordon breather bags and insulated box.

In case of any DOA pictures are requested immediately after receiving parcel, in unopened bag with clearly visible dead shrimps and than picture of DOA on plane white paper.

Boxes are amply sized and your items are well-protected.